TIM WOODLearning technologist
01 / 08

Training for the jobs that cannot afford a mistake.

Built for regulated industries, where the cost is not compliance but injuries, misdiagnosis, and slower human performance. Take a course apart that is considered complete and you can find five layers under the screen. Most training only builds the top one.

See the work  →
✓Objectives written ✓SME reviewed ✓Published to the LMS ✓Learners passing
CompleteReviewed · approved · published
A course, as usually delivered.Looks finished. Scroll.
…to the screen.
05 · THE JOB · MCC-3, BAY 6
04 · TASK · OBSERVED, NOT DESCRIBED 1. Read the work order at the truck2. Check the permit date3. Isolate. Own lock, own tag4. Prove the meter on a known live source5. Test the circuit. Before and after6. Sign the record ← the one they skip
03 · ASSESSMENT · PASS = A DECISION 10 × recall2 × decision MISS BOTH DECISIONS · 83%70% pass The exam was not broken. It measured what the objectives asked for.
Scenario: service call
The course, as the learner sees it01 · Interface · where most courses stop
From the job…
Learning experienceexploded view
Four layers under the screen
01Observe(three sources, then the job)
02Specify(what a pass looks like)
03Build(the experience, the tools)
04Test(a person sees it first)
05Deploy(the machine they have)
InterfaceWhat the learner sees
PracticeScenario, decision, consequence
AssessmentPass means a decision
TaskThe job, observed
PerformanceWhat has to change out there
Scroll to take it apart
The work, and the instrumentsAll of it  →

The course is the surface. The value is in the layers underneath: what the actual job requires, what counts as evidence of competence, what practice has to produce in a person. The instruments exist to give those layers the attention they deserve instead of the time that was left over after production.

2 of 12 tested a decision
Safety qualification redesignCourse · 01
Ten of twelve exam questions tested recall.→
Narration EXInstrument · 02
52 minutes of copy-paste back to the designer, per course.→
ON-THE-JOB TRAINING FORM
OJT Form BuilderInstrument · 03
45 minutes of Acrobat back to the designer, per form.→
Archive ItInstrument · 04
Every project starts in the finished folder structure.→
From problem to toolMethod · 05
The method, in five steps and one film.→
ACRE SCOREACADEMY CURRICULUM READINESS EXAM
ACRE ScoreIn progress
A credit score for a course. After a run of acquisitions, it told delivery managers which product to build training for first.
TEST OUT. STUDY ONLY WHAT YOU MISSED.
Prescriptive learningIn progress
A Storyline template that let a veteran engineer test out of the annual course and study only what they missed. Hours back per course, across a whole field force.
A note about the work

Most of my work went into training for medical devices, the space station, and defense payroll, and almost none of it can be published. Equipment names, procedures, and client marks come off before anything goes up here. Where the original could not be shown at all, the example was rebuilt from scratch in a different domain, like the lockout scenario on the safety page. The problems, the decisions, and the numbers are the real ones.